Communities is Kajabi’s retention engine—and it was failing. I reimagined the experience from the ground up through information architecture redesign, and brand and belonging at scale. Creators now call Communities “the easiest way to keep subscribers engaged.”

Communities is Kajabi’s retention engine—and it was failing. I reimagined the experience from the ground up through information architecture redesign, and brand and belonging at scale. Creators now call Communities “the easiest way to keep subscribers engaged.”